Nekpen Osuan Wilson
Head of Customer Experience Strategy, Gusto
Biography
Nekpen is the Head of Customer Experience Strategy at Gusto - the people platform valued at $10B - and a certified executive coach with a decade of experience in business development strategy, mentorship, and non-profit board service.
As a UN Global Ambassador for Sustainable Development Goal 5 and CEO of the NYC-based nonprofit @WomenWerk, Nekpen leverages her passion for women’s empowerment to advise leaders on diversity, equity, inclusion and belonging. Nekpen serves as a talent and career strategy coach for The Muse and WIN Summit with key expertise in professional development training, career placement and workplace culture. Her work with WomenWerk has led to brand ambassador roles with The Council of Urban Professionals, Walkers Legacy Foundation and Forbes Women’s Council.
Nekpen has was recently named a 2021 Vital Voices Fellow, a 2019 NYC Five Borough Future Fellow by The Arena, a BlogHer 2018 Voice of the Year, the 2017 Baylor University Young Alumna of the Year, a 2018 92Y Woman in Power Fellow, a 2018 Walkers Legacy Women in Leadership Honoree, and a 2017 Council of Urban Professionals Fellow. Nekpen serves on the DNC’s Young Professionals Committee and Women's Leadership Forum, and is a volunteer on professional non-profits including Vote Run Lead, The Council of Urban Professionals, The New Leaders Council, and the famed Apollo Theatre.
Nekpen earned her Bachelors from Baylor University and her Masters from Columbia University. She is a mom and wife, and enjoys running, traveling and supporting non-profits in her spare time.
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams.
On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools.
Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses.
Learn more about Gusto at www.gusto.com